According to our Terms & Condition:
- Goods are delivered within 1-2 working days from the day you place an order to purchase the Goods.
- Deliveries will be made by the Carrier to the address stipulated in your order. You must ensure that someone is present to accept the delivery.
- If we are not able to deliver your Goods within 1-2 working days of the date of your order, we shall notify you by e-mail to arrange another date for delivery.
- We may deliver the Goods in installments if they are not all available at the same time for delivery.
- Goods are sent at our risk until signed for by you or by any other person at the address you have given to us.
- All Goods must be signed for on delivery by an adult aged 18 years or over. If no one of that age is at the address when the delivery is attempted the Goods may be retained by the driver. When your Goods arrive, it is important that you check immediately the condition and quantity. If your Goods have been damaged in transit, you must refuse the delivery and immediately contact us so that we may dispatch a replacement quickly and minimize your inconvenience.
- Signing "Unchecked", "Not Checked" or similar is not acceptable.
- Goods are sent by post. We will send you a message by email to tell you when we have dispatched your order.
- If we agree with you to deliver on a particular day or at a particular time, we will do our best to comply. But no time given is to be treated as contractual. So we are not liable to you for any expense or inconvenience you incur on account of delayed delivery or non-delivery.
- Some Goods are large and heavy that delivery times may be slightly longer. In this case, approximate delivery dates will be given when you place your order.
- Time for delivery specified on the order, if any, is an estimate only and time shall not be of the essence.
Shipping Rate & estimated delivery time frames are as followed:
- Auckland (Next Working day): $7.5
- Auckland Rural (2-3 working days) : $12.5
- North Island Outside of Auckland (Next Working day): $7.5
- North Island Rural: (2-4 working days) $12.5
- South Island (2-3 working days) $7.5
- South Island Rural (3-5 working days): $12.5
- Free shipping for order over $100 in NZ
The delivery time frames are working days only and not involved Saturdays, Sundays or Public Holidays. Saturday delivery is only available in certain areas for an additional cost and must be arranged prior to purchasing.